Bubble of Safety
The Internet is sort of what a car is to road rage. The glass and steel create this bubble of perceived safety, which amplifies people's rage, but keeps them from having to deal with the consequences of that rage. There is an honesty that is exposed in the process.
We need to have courageous, face-to-face conversations with difficult people outside of the security of our laptops.
Just because this experience made me more compassionate doesn't mean I'm more hopeful. My compassion comes from knowing these people are still so vulnerable to social programming.
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