If you want to make something happen, start with the people you hire. To be a milkman, you have to have a servant heart. You need to care about the people you service daily. If you are lucky enough to find these individuals, make sure to take care of them, because they are the ones who demonstrate the company’s values to your customers.
We have always sought to bring value into the lives of every customer we service. This goes much farther than the product itself and starts with the people behind the product. Be sure to give the time, effort and energy to the individuals who keep your business running. Effort produces value, and value creates loyalty. It is astounding how supportive our customers are and I am forever grateful. I think a reason for that loyalty is the commitment they witness in our incredible team every day.”
– Rob Armstrong
See the full Providence Business News article here
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